
Jan Gunnarsson
Hostmanship, the art of making people feel welcome
Jan Gunnarsson – Swedish author
Jan Gunnarsson – Swedish author
Dr. Robert Coelen
Professor of Internationalisation of Higher Education
Roel Frijling
Programme manager Work & Study
(meer…)
Dimitri Tops
MapsTell Ambassador and Navigator
How does the average hotel school student behave? How can you best motivate and approach them? During this workshop Dimitri will take you into the world of behaviour and communication.
Dimitri Tops is a game changing entrepreneur continuously learning, growing and leading towards more health, happiness and hospitality!
As a MapsTell Ambassador and Navigator he travels the World (of Difference) to empower and create more dialogue and understanding between people.
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Alexander de Vries
CEO Hostmanship Company
(meer…)
Tjeerd Zandberg
Deputy Director, Academic Affairs
(meer…)
Erik-Jan Ginjaar
CEO Postillion Hotels
(meer…)
Dr. Elena Cavagnaro
Professor of Applied Sciences
(meer…)
Albert Kooij
Cuisine (meer…)
12.30 – 14.00 | Board of Directors lunch | Hotel Management School campus | Boardroom |
14.00 – 15.00 | Executive Board | Hotel Management School campus | Boardroom |
15.00 – 17.30 | Board of Directors meeting | Hotel Management School campus | Boardroom |
16.00 – 20.00 | Welcome & registration | Notiz Hotel |
19.00 – 21.00 | Cocktail party | Bar Wannee |
Plenary session 9.30 – 13.15
8.30 – 9.30 | Welcome and registration | Hotel Management School Campus | HMS lounge |
9.30 – 9.40 | Trailer and opening by Sybrand van Haersma Buma Mayor of the city Leeuwarden |
Hotel Management School Campus, testhall 1,2,3 |
9.40 – 9.55 | Welcome speech by Marco Ten Hoor Director of Hotel Management School NHL Stenden |
Hotel Management School Campus, testhall 1,2,3 |
9.55 – 10.05 | Welcome speech by Luis de Lezama Barañano Eurhodip President |
Hotel Management School Campus, testhall 1,2,3 |
10.05 – 10.50 | Keynoter speaker: Jan Gunnarsson – Swedish author Hostmanship, the art of making people feel welcome |
Hotel Management School Campus, testhall 1,2,3 |
10.50 – 11.20 | Keynote speaker: Dr. Elena Cavagnaro – Professor of Applied Sciences Sustainability in Hospitality and Tourism |
Hotel Management School Campus, testhall 1,2,3 |
11.20 – 11.45 | Coffee break | |
11.45 – 12.15 | Keynote speaker: Erik- Jan Ginjaar – CEO Postillion Hotels Artificial intelligence in Hotels |
Hotel Management School Campus, testhall 1,2,3 |
12.15 – 13.00 | Keynote speaker: Dr. Robert Coelen – Professor of Internationalisation of Higher Education The value of diversity in hospitality and tourism |
Hotel Management School Campus, testhall 1,2,3 |
13.00 – 13.15 | Closing plenary session | Hotel Management School Campus, testhall 1,2,3 |
13.15 – 17.00 | Food fair | Hotel Management School Campus, Flight Deck |
14.00 – 15.00 | Workshops round 1 1. Design based education by Tjeerd Zandberg – Deputy Director, Academic Affairs 2. Hostmanship in your curriculum by Alexander de Vries – CEO Hostmanship Company 3. Talent development by Dimitri Tops – MapsTell Ambassador and Navigator 4. Lifelong learning in hospitality by Roel Frijling – Programme manager Work & Study 5. The 5 principles of good food by Albert Kooy – SVH Masterchef, F&B Director Stenden Hospitality Group and founding father of Dutch Cuisine |
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15.00 – 15.30 | Coffee break | |
15.30 – 16.30 | Workshops round 2 6. Design based education by Tjeerd Zandberg – Deputy Director, Academic Affairs 7. Hostmanship in your curriculum by Alexander de Vries – CEO Hostmanship Company 8. Talent development by Dimitri Tops – MapsTell Ambassador and Navigator 9. Lifelong learning in hospitality by Roel Frijling – Programme manager Work & Study 10. The 5 principles of good food by Albert Kooy – SVH Masterchef, F&B Director Stenden Hospitality Group and founding father of Dutch Cuisine |
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18.00 – 20.00 | Dutch evening | Grand Café Z |
09.15 | Eurhodip Qualifications presentation | Notiz Hotel Conference Room 2&4 |
09.45 | Eurhoqual presentation | Notiz Hotel Conference Room 2&4 |
10.00 | Coffee Break | Notiz Hotel Conference Room 2&4 |
10.30 | General Assembly | Notiz Hotel Conference Room 2&4 |
12.30 | Lunches (BOD + Members) | Notiz Hotel Conference Room 2&4 |
14.00 | Meeting of the new BOD (election President & EB) | Notiz Hotel Conference Room 2&4 |
16.00 | Free evening |
10.00 – 15.00 | Social Activity | t.b.a. |
19.00 | Galadiner “Diner Parlant” | Restaurant Wannee |
7.00 – 11.00 | Breakfast and check-out | Notiz Hotel |
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